Effective Date: June 8, 2026
Form Orah is operated by Pure Grace AI, LLC (“we,” “us,” or “our”). By accessing or using our platform at formorah.com and app.formorah.com, you agree to these Terms of Service.
1. Service
Form Orah provides lead-capture forms, lead scoring, and automated follow-up, including email and SMS messaging features, to our customers (“you”). You are responsible for the content you send and for complying with all applicable laws when using the platform.
2. Acceptable Use & Messaging Compliance
When using SMS/text messaging features, you agree to send messages only to recipients who have provided prior express consent, to honor all opt-out (STOP) and help (HELP) requests, and to comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and carrier A2P 10DLC requirements. You may not use the platform to send unlawful, deceptive, or unsolicited messages. We may suspend messaging that violates these terms or carrier rules.
3. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
4. Payment
Paid plans are billed in advance on a recurring basis. Fees are non-refundable except as required by law.
5. Data & Privacy
Your use of the platform is also governed by our Privacy Policy.
6. Termination
We may suspend or terminate accounts that violate these terms. You may cancel at any time from your account settings.
7. Disclaimers & Limitation of Liability
The platform is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Pure Grace AI, LLC is not liable for indirect, incidental, or consequential damages arising from your use of the platform.
8. Changes
We may update these Terms from time to time and will post the updated version on this page with a new effective date.
9. Contact
Pure Grace AI, LLC — legal@formorah.com